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Enable Watson Assistant for Marketing in Portuguese (and other languages)

There are interesting information on Watson Assistant for Marketing like industry benchmarks and insights from mailings that non-English speakers can't benefit.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Nov 13 2018
  • Under Consideration
How will this idea be used?

WCA users in Brazil doesn't recognize that IBM has AI-powered on it marketing solutions. They don't feel comfortable to interact with Watson because it only "know" English. Ipiranga and other non-English speaker customers consider to use Watson when it know Portuguese.

What is your industry? Non-Industry Specific
What is the idea priority? Urgent
DeveloperWorks ID
Link to original RFE
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    November 14, 2018 08:26

    Also in Spanish! I'll raise a separate idea for this. 

  • Admin
    Frank Somich commented
    November 14, 2018 20:48

    Thank you both for your feedback! Currently, a user may ask questions in other languages such as Portuguese and Spanish, but the Assistant is only able to respond in English.

    The team is researching the ability to support generating responses in different languages.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    November 27, 2018 20:02

    I've tried to interact with simple Portuguese sentences and Watson didn't comprehend. Is it required to request anything via Support to enable Watson to understand sentences in Portuguese and Spanish?

  • Admin
    Frank Somich commented
    November 28, 2018 19:27

    I'm sorry to hear the Assistant hasn't been able to understand your questions. The understanding of languages other than English is still a work in progress.

    There is no action required on your end to request further language support.