Watson Campaign Automation Ideas

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Update Saleforce CRMi alerts capability

  • Update Saleforce CRMi alerts to make better use of the screen realestate showing more alerts per page and not having to scroll in a small screen area
  • Filter out errors which have since been addressed and synced and outstanding errors for ease of review.
  • Allow for triggering alert notifications to a specific user for individual errors or as a alert roundup. Similar to how scribe provides this capability with the MSCRM and Sugar integrations.
  • Link to the WCA record for review from the error.
  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jul 2 2018
  • Needs review
How will this idea be used?

Ease of managing alerts

What is your industry? Non-Industry Specific
What is the idea priority? High
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    July 16, 2018 17:36

    Having these alerts emailed would help as well. There has been a couple times where are sync with SFDC for Leads/Contacts failed. I didn't get notified till a couple days later. Seeing an email from the alert would be great way to stay on top of the integration.