Watson Campaign Automation Ideas
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Allow personalisation of the SMS sender id to be the name of a company representative or their phone number so that the SMS may be personalised from the client manager and replies may go directly to the client manager. This is similar functionality which is available for email personalising the from name and from/reply address.
How will this idea be used?
Allow clients to personalise SMS from their representatives and allow direct reply where number is used.
|What is your industry?||Non-Industry Specific|
|What is the idea priority?||High|
|Link to original RFE|