Watson Campaign Automation Ideas
Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
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Messages can't be sent without approvals from many areas (Legal, Marketing, Business Area). Approval Groups are not an approval workflow where you can create rules for specific business needs considering other areas and send alerts when each part is required to validate a communication. Approval Workflows need to have an user interface where it's possible to create business rules for each category of messages (IBM WCA needs to support categories of message) considering all channels (Email, SMS, Push and Landing Page) not only Email.
How will this idea be used?
This idea will be used to create an interaction between all areas involved to approve a communication (email, SMS, push and landing page) before it will be sent or displayed to customers.
|What is your industry?||Computer Services|
|What is the idea priority?||Urgent|
|Link to original RFE|