Acoustic Campaign Ideas
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Current Notifications from firstname.lastname@example.org do not include any identifier in the message to understand which Org or User is impacted. Example:
"Changes have been made to your Engage account. This address is no longer used for notification emails, and your Engage password has also changed.
If you were not expecting this email, please contact your Organization Administrator or Support Representative immediately.
This email was sent by an automated system and the mailbox is not monitored. Please contact Customer Support directly with any concerns or feedback.
The IBM Marketing Cloud Team"
As an Org Admin for nearly 20 Orgs across 5 different Pods, I cannot determine which Org this change occurred on, which Client I need to inform, nor which User this impacted without manually logging into each one and checking their status.
This is incredibly time consuming, and potentially dangerous if this change was not performed by the Org Admin themselves.
How will this idea be used?
Enable Org Admins to know which Org has had a change made to it without having to manually check every Org they administer.
|What is your industry?||Marketing & Public Opinion Research|
|What is the idea priority?||Urgent|
|Link to original RFE|