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Performance Insights Performance improvements

Exporting of audiences from WCA to Performance Insights is creating massive issues and delays (i.e. 3 hours to export) as PI updates every morning. This renders PI useless for customers with large audiences. Can the data be more real-time or update in more regular intervals to reduce this problem?

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jul 4 2018
  • Delivered
How will this idea be used?

PI will actually be useable!

What is your industry? Professional Services
What is the idea priority? High
DeveloperWorks ID
Link to original RFE
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    July 18, 2018 06:18

    Performance Insights is a separate application to WCA and requires data to come across in the form of Audiences. If a client has a large amount of customer data, databases, queries etc then the application does not respond when trying to create a workspace report. It takes hours to try to load the data. Customers want to create reports quickly and see data as close to real-time as possible on performance. Performance Insights does not deliver this today and therefore largely useless. 

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    December 12, 2018 17:51

    PI needs to be real time application. Customers reach out to classic reports because it's spending a lot of time to PI be updated.

  • Admin
    Maddy Devetski commented
    21 Jun 20:18

    Recently, Performance Insights dedicated Q2 to Performance Improvements. Hopefully, you are seeing a difference in Performance now. If not, definitely let us or support know.