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Performance Insights Performance improvements

Exporting of audiences from WCA to Performance Insights is creating massive issues and delays (i.e. 3 hours to export) as PI updates every morning. This renders PI useless for customers with large audiences. Can the data be more real-time or update in more regular intervals to reduce this problem?

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jul 4 2018
  • Delivered
How will this idea be used?

PI will actually be useable!

What is your industry? Professional Services
What is the idea priority? High
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    July 18, 2018 06:18

    Performance Insights is a separate application to WCA and requires data to come across in the form of Audiences. If a client has a large amount of customer data, databases, queries etc then the application does not respond when trying to create a workspace report. It takes hours to try to load the data. Customers want to create reports quickly and see data as close to real-time as possible on performance. Performance Insights does not deliver this today and therefore largely useless. 

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    December 12, 2018 17:51

    PI needs to be real time application. Customers reach out to classic reports because it's spending a lot of time to PI be updated.

  • Admin
    Maddy Devetski commented
    21 Jun 20:18

    Recently, Performance Insights dedicated Q2 to Performance Improvements. Hopefully, you are seeing a difference in Performance now. If not, definitely let us or support know.

    -Maddy