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Add 'Has Clicked *Any* link' in Email Behaviour Query criteria

The Query builder in WCA currently only allows a specific hyperlink to be specified when using Email Behaviour - Has/Has Not clicked on Link option. Many clients I speak to need to target individuals who have clicked on more than one link, or in some cases individuals who have clicked on *any* link in a given campaign. This means it's a very laborious process for them to create a Query with a criterion for each link (dozens of Has clicked on link x!). This function existed in the Classic Query builder and exists in the Scoring section, why is it not in the Query builder?

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 12 2018
  • Uncommitted Candidate
How will this idea be used?

It will be possible to target individuals much better based on past interactions with emails. It will also make the practitioner's workflow a lot more efficient. Increased revenue and time efficiency!

What is your industry? Computer Services
What is the idea priority? High
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Admin
    Beth White commented
    June 15, 2018 17:54

    We agree this is important too! It's on our our roadmap, and we will let you know when the work is scheduled.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    July 2, 2018 18:15

    I cannot stress how much time this would save for our company. Great idea. It is extremely time consuming to have to specify each link for exclusion and inclusion.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    July 16, 2018 14:27

    Agreed; whilst Automated Behaviour Updates will give you anyone who has clicked on anything, as well as last sent and last opened, it's limited to one database, so this would be great to have as a general query operator. Most of my clients have asked for this at one time or another

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    September 28, 2018 15:52

    I would add opened *ANY* email to this! This would be so helpful to our organization. 

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    October 19, 2018 13:57

    OH GOD YES! Or, if doing an update profile to update what links were clicked...make it possible to select multiple links, not just 1 by 1.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    October 22, 2018 14:16

    It would also be super handy to query on has opened an email with mailing name beginning with / ending with etc.