Acoustic Campaign Ideas
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Some businesses do not use the traditional formula for KPI calculations (unique opens / total sent), but use total received instead. It would be great if we had the option to set this as an org parameter that affects all users.
How will this idea be used?
Using Total Received rather than Total Sent allows you a more accurate view of opens from people who actually received it. If they didn't receive it (hard bounce, etc), obviously they're not going to open it. Having this as an option can also allow for businesses who use this metric from having to export all data to do their own calculations.
|What is your industry?||Non-Industry Specific|
|What is the idea priority?||Medium|
|Link to original RFE|