Watson Campaign Automation Ideas

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Real-Time Performance Notifications

Provide the option to enable notifications based on email performance (possibly set at org level or at mailing level).  This would allow notifications to be sent by email, text or perhaps be displayed on the dashboard if a mailing has excessive spam complaints (< 1 per 1,000) or excessive opt outs (< .50%).

It would be handy as well if custom notifications can be established at the mailing level, or established at a user account level (notification is sent if mailing doesn't reach 22% open rate after 1 day, for example).  

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jul 10 2018
  • Under Consideration
How will this idea be used?

It will provide a level of auto-reporting after 24 hours (or whatever custom time is set) so that, while a whole report may not be generated, a notice can be generated around a specific metric if there is a problem.   Provides a more reactionary approach to behaviors than waiting until the user generates a manual report.

What is your industry? Non-Industry Specific
What is the idea priority? Medium
DeveloperWorks ID
Link to original RFE
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    July 18, 2018 20:18

    Hello Michael,

    We are considering adding alerts/notifications in Performance Insights, but we don't have a timeline on this yet. As far as email performance, you could save reports with a variety of metrics for Today, Yesterday, Week to Date, etc at an org or mailing level. Screenshot attached. Have you tried this?