Watson Campaign Automation Ideas
Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
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Submit ideas for other Watson Customer Engagement Products:
• Other Watson Marketing solutions
• Watson Commerce
• Watson Supply Chain
Today, we can use "Scoring alerts" to send email messages in real-time when a web form is submitted, a download is made or a score is reached. However, when you try to send the same alert everytime a new user enters a program, the alert takes around 4-24hours to be sent to a specific email address.
The ideia is to let other people know when a customer entered a geofence (when a customer has arrived in the city or is getting closer to your hotel/store) and is possibly going to your direction. So, you can be prepared and leverage the Experience with your company.
Think about a Hotel front-desk/recepction getting an email letting them know that a customer is arrinving soon? They could antecipate his check-in process, receive the customer at the front door, etc.
How will this idea be used?
I have a client who wants to do two things at the same time:
|What is your industry?||Marketing & Public Opinion Research|
|What is the idea priority?||Urgent|
|Link to original RFE|