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Add CRM task mapping to CRM management in Org Settings

Add mappings to Tasks would help in sending cleaner data to our CRM tasks.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jul 16 2018
  • Needs review
How will this idea be used?

Current task creations in IBM does not allow mapping of tasks fields. Instead, we have to send data in the body of the task and it's not very useful because there is no formatting and the data is presented in a long paragraph. 

If Task mapping was available, our SFDC Admin can add these fields here and we could map our data to them. Making it much cleaner and easier to read. The comments area could stay and still be used for minimal information - not like it is used now.

What is your industry? Professional Services
What is the idea priority? High
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