Watson Campaign Automation Ideas

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Enable dynamic rules for Update profile data configuration within programs

At present the 'Update Profile' data action within a program has limited functionality, especially considering many customers have active program limitations. The Configure settings only allow 1 profile data value to be selected per field update (with not much literature on system fields that can automated this - eg system date/time). If a marketer wants to update a data field with if then else rules on the value the only way around this seems to be to use a decision tree  - making the program long and complicated.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jul 25 2018
  • Under Consideration
How will this idea be used?

This idea will empower the marketers in our team to update profile data without the need for development assistance - meaning our team becomes more autonomous and less reliant on internal dependencies.

What is your industry? Property & Casualty
What is the idea priority? Medium
DeveloperWorks ID
Link to original RFE
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  • Admin
    Diane Bowman commented
    July 25, 2018 16:15

    Though we currently do not support  update for system fields, have you looked at the Update profile in New Programs? and the ability to use multi-path decisions there?