Watson Campaign Automation Ideas

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Update Program Email Content in real-time without deactivating

Currently, when building an automation program, email content must be static - i.e. the template is built, uploaded and applied to the relevant program. If you want to amend the email content within a program you must make the amends to the template, deactivate the program, upload and apply relevant actions again, and then re-activate - a quite tedious and time consuming process.

It would be extremely useful to be able to update email template content & URL's in the template section and have the relevant program reflect these changes instantly (once content fully approved). With regards any 'click activity' that might trigger an action within the program; as long as the URL label / name remains the same, the program would not have to be altered at all - it would simply recognize the same URL label / name and continue to run accordingly.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 1 2018
  • Uncommitted Candidate
How will this idea be used?

The idea will be used to save huge amounts of time for automated programs whereby content is regularly updated which, in theory, should be the vast number of the programs, as non-one wants to use old content on a regular basis. You get to keep the main 'shell' of your perfectly assembled automation together (plus the numbers, rules, conditions etc) but can still update the elements within it without having to deactivate / reactivate all the time.

What is your industry? Financial Markets
What is the idea priority? High
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