Watson Campaign Automation Ideas

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit WCAIDEAS-I-413 Delete and Copy Elements in Automation Programs.

Allow 'Create Duplicate' Functionalilty in Program Decision, Update Profile Steps Merged

Many times you are looking at the same decision or checking if someone did something to move them forward in a program. You may also be updating a contact field after they have done that behavior, ie. updating the lead source, campaign id etc. Rather than having to click though the same steps to create the same decision would be nice to be able to duplicate and add it to where you need it.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 21 2018
  • Delivered
How will this idea be used?

It allows you to create programs quicker rather than having to click so much to recreate the same parts over and over.

What is your industry? Industrial Products
What is the idea priority? High
DeveloperWorks ID
Link to original RFE
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 27, 2018 16:28

    What does this status mean?

    • Uncommitted Candidate
  • Admin
    Diane Bowman commented
    October 11, 2018 12:53

     Uncommitted Candidate means we know we need to do it and we plan to, but we don't have a planned release allocated yet. I can say that its something we hope to get to in 2019 as we work to close the remaining gaps in New Programs.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    October 24, 2018 12:55

    This would be a Godsend! But not just for new programs, classic as well as classic programs are what we rely on heavily due to the Direct Mail and Telesales export functionality.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    09 Oct 14:09

    I cannot see the option of ���duplicate���

    ��� Diego de Arriandiaga
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    Smart Business Solutions S.A.
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    En BeSmart cuidamos el medio ambiente, te pedimos que pienses antes de imprimir este email.
    De: IBM Watson Customer Engagement (Diane Bowman) <9a038dbdeeb97b27a841f79c-watsoncustomerengagement@iad-prod1.mailer.aha.io>
    Enviado el: martes, 8 de octubre de 2019 11:33
    Para: Diego de Arriandiaga
    Asunto: Allow 'Create Duplicate' Functionalilty in Program Decision, Update Profile Steps status has changed to Delivered