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SMS message name is not sent in the smsEvents

When WCA sends the SMS events to UBX, it does not have the message name.

It should include the message name to be easy to tracking on DW systems.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 6 2018
  • Delivered
How will this idea be used?

There are many systems that require the message name in order to extract reports

What is your industry? Other
What is the idea priority? High
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    7 Nov, 2018 09:48pm

    Update:  We were not able to add the messageId, messageName, and programId to the sentSMS UBX event.  However, we have updated the Source attribute to include mailingId (the WCA system-generated unique ID for an SMS send) and msgName (SMS message name entered in WCA UI).

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    14 Sep, 2018 12:49pm

    These attributes have been added per Sarah's description above.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    9 Aug, 2018 07:53pm

    Thanks Saurabh, I ask because these attributes are only available for SMS messages triggered through the WCA UI.

    We are in the process of adding these attributes to the sentSMS event in UBX:

    1. messageId (only available for SMS sent via WCA UI)
    2. messageName (only available for SMS sent via WCA UI) 
    3. programId (only sent when SMS is sent as a WCA automation program step, not to be confused with smsProgram which is the Text to Join program)
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    8 Aug, 2018 07:47pm

    Sarah - Client is using WCA to trigger SMS via mGage. Does this answer the question?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    6 Aug, 2018 11:12pm

    Which method is the client using to send SMS messages?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    6 Aug, 2018 06:44pm

    This is a Critical ask from an ISA customer. This customer is a large Indian bank and it is imperative to have the message name in UBX.