Watson Campaign Automation Ideas

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Filter opted out records from SlectRecipientData API

SelectRecipientData API is use to get consumer information based on search criteria, however it returns both Opted In and Opted Out records. As Opted out records are not required for any manipulation, we will require to filter them out and get only Opted In records. There is no other API to get these records and no option to filter out Opted out records from this API. In SelectRecipientData  API, an additional parameter can be added to specify weather we need to include all the records only Opted In or only Opted Out records. This was use will have the option to extract the records they needed. 

 

Currently only Opted out date can be used to identify the opted out record, but that is also not enough. There are cases where Opted out date is set but record current status is Opted In. There should be a clear identification of opted In and opted out records. 

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 9 2018
  • Under Consideration
How will this idea be used?

When a new record is created, we use this API to get existing record based on different fields and set multiple statuses for the new records based on results. This will reduce the additional checks while processing the records and time to complete the process will also reduced. 

What is your industry? Consumer Products
What is the idea priority? Urgent
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Admin
    Powell Smith commented
    August 17, 2018 14:01

    Under review as a potential enhancement to the contact management REST API