Watson Campaign Automation Ideas
Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
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During setup of our Welcome Program it was found that a query built to target our new customers couldn't be used.
We have a Master List which is used as Locked Criteria for all of our queries. This list has all of our 'Can Send' rules, exclusions needed by law, business needs, etc are setup here.
Our additional queries have further detailed rules applied, which is what we were going to use for our new customer query.
As we build more Programs, it would be much easier to select the query we know is setup correctly, than have to build out all rules individually (when we already have it setup).
How will this idea be used?
As a business user we will be adding more Programs, and we will need the option to select already built queries.
Having to build repetitive queries, can lead to a lot of human error, and necessary exclusions may be missed, and we will be sending to incorrect contacts.
|What is your industry?||Retail|
|What is the idea priority?||Medium|
|Link to original RFE|