Acoustic Campaign Ideas

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Program - Allow Locked Criteria Contact Source

During setup of our Welcome Program it was found that a query built to target our new customers couldn't be used.

We have a Master List which is used as Locked Criteria for all of our queries. This list has all of our 'Can Send' rules, exclusions needed by law, business needs, etc are setup here.

Our additional queries have further detailed rules applied, which is what we were going to use for our new customer query.

As we build more Programs, it would be much easier to select the query we know is setup correctly, than have to build out all rules individually (when we already have it setup). 

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 15 2018
  • Already exists
How will this idea be used?

As a business user we will be adding more Programs, and we will need the option to select already built queries.

Having to build repetitive queries, can lead to a lot of human error, and necessary exclusions may be missed, and we will be sending to incorrect contacts. 

What is your industry? Retail
What is the idea priority? Medium
DeveloperWorks ID
Link to original RFE