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Program update Profile must be per contact

Hi

We have profile update feature in the Program canvas which updates a field in the database. But the limitation is it updates either all records or based on a condition.

But, we wanted to be updated per contact being part of the previous process and not in generic update.

This might help us to handle some flags or communication specific data update at a contact level.

Example: LastContactDate: to be updated as soon as an email has been sent for the contact in the program. or a flag to be updated from true to false only for the contacts part of that stage.

Thanks.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 17 2018
  • Declined
How will this idea be used?

Helps campaigners to make use of flags.

What is your industry? Other
What is the idea priority? High
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  • Admin
    Diane Bowman commented
    August 30, 2018 02:10

    If I am understanding your need, though programs does not have visibility to deliverabilty, it could use a Has been sent rule in a decision after the step with a path criteria on the rules based path (top) and a keep evaluating/keep evaluating for x days on the remainder path before they process to an update profile to update a value work for you? Update profile criteria included as well for which contacts get the updated value