Watson Campaign Automation Ideas

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Add Tags to contacts - and use tags to create queries - and add and remove tags in programs.

Competitors to WCA allow you to add multiple tags (or flags) to the contact. Example - when a contact enters a program - add a tag - when they exit the program add another - or in the program have a step to remove specific tags. This way you could create a query for another program using the rule "does not contain... tags." This way you can now use the query in another program without causing issues on the back end (the reason why you can'tuse a query that queries another query - Ha).

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 17 2018
  • Under Consideration
How will this idea be used?

Competitors to WCA allow you to add multiple tags (or flags) to the contact. Example - when a contact enters a program - add a tag - when they exit the program add another - or in the program have a step to remove specific tags. This way you could create a query for another program using the rule "does not contain ... tags." This way you can now use the query in another program without causing issues on the back end (the reason why you cant use a query that queries another query - Ha).  Tags could also be used to suppress contacts "does not contain ... tag"

What is your industry? Retail
What is the idea priority? High
DeveloperWorks ID
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Link to original RFE
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  • Admin
    Diane Bowman commented
    August 30, 2018 02:12
    Thanks for idea! We can research this idea
    to see what it would take and will continue to watch the votes to help us prioritize.