Watson Campaign Automation Ideas

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WhatsApp Business

WhatsApp is very used in South america as short message system. Since WhatsApp has the new product "business" lot of customer asked us to include the posibility to has connected WA Business into WCA.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 27 2018
  • Under Consideration
How will this idea be used?

Help to create automated answers or answers of requestesd information from customers.

What is your industry? Professional Services
What is the idea priority? Medium
DeveloperWorks ID
Link to original RFE
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    September 17, 2018 06:22


    WhatsApp is very using in Turkey as well. İn Turkey a lot of customer also asked us to the posibility to has connected "WA Business" into WCA. 

  • Admin
    Kira Mulshine commented
    October 12, 2018 19:25

    Thank you for the idea! WhatsApp for Business is currently in a limited public preview and not available to us, but it should become available in 2019 and we are considering it for prioritization in our 2019 roadmap.