Watson Campaign Automation Ideas
Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
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Currently for each Behaviour, users have to define specific instances to query, which is very time consuming:
"Has/Has not opened a specific email",
"Has/Has not been in a specific Program"
"Has/Has not submitted a specific Webform".
I'd like to be able to query "Any" behaviours within these; so "Has opened Any email"; "Has been in Any Program" to enable me to see at a glance how engaged my members are over time.
How will this idea be used?
As a Campaign Manager I want to be able to see all of the emails that an individual has interacted with over time so that I can establish Segments based on interaction (i.e. Where Customer Has not Opened Any email in the last month).
|What is your industry?||Professional Services|
|What is the idea priority?||High|
|Link to original RFE|