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Interface for Address Change Requests

Currently, address changes requests are sent to a specified email address in order to be processed.  This is a very time consuming endeavor for us and really inefficient.  Having an interface that would queue Address Change Requests for processing would be extremely helpful.  Here is the functionality I would suggest:

  • Receive and store Address Change Requests in a tabular format, specifying the date received,  the original email address the communication was sent to, and - if possible - the name/id of the mailing that triggered the request.
  • Provide a list of databases the recipient is a part of (so data can be updated)
  • Provide the written email response.
  • Trigger a custom notification/CRM Task/Alert for a contact owner to take action on the request
  • Provide the physical address change request response.
  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 30 2018
  • Needs review
How will this idea be used?

Faster update of address change requests that will reduce issues with data quality over time.

What is your industry? Non-Industry Specific
What is the idea priority? High
DeveloperWorks ID
Link to original RFE
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