Watson Campaign Automation Ideas

Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.

Connect with your peers and IBM experts on the Watson Marketing and Commerce Community

Submit ideas for other Watson Customer Engagement Products:

•  Other Watson Marketing solutions
Watson Commerce
Watson Supply Chain

Single Sign-On Across All WCA Products (and Forum, maybe)

Configure all WCA domains - engage.silverpop.com, customer-engagement.ibm.com, portal.silverpop.com, and insights.ibmmarketingcloud.com to use and retain one login while users move between them. Aha.io looks like a third party, so probably wouldn't want them having our IBMID credentials.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Sep 4 2018
  • Under Consideration
How will this idea be used?

It will minimize the constant logouts, timeouts, and unnecessary password resets.

What is your industry? Other
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
  • Attach files
  • Admin
    Beth White commented
    October 03, 2018 20:58

    We are using IBM ID with our new experience available here: https://www.ibm.com/customer-engagement/marketing/launch/

    IBM ID offers SAML capabilities to update our authentication mechanisms.  Currently there are some caveats that still require a WCA user to be created, right now.  If your company is interested in exploring a federated IBM ID and SAML connection please let me know and I can connect you to the team that can help get you setup and your questions answered.