Watson Campaign Automation Ideas
Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
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Just found a post on the support portal regarding a known issue with programs and contacts repeating even though settings are for them not to repeat. Found out about it from one of our clients complaining.
It would be ideal if the support team had a notification email that was sent to all org admins notifying them of such a critical defect especially if there is a workaround that can be implemented like this current issue. This is the second known defect that has affected our clients in the last month and pro-active notifications would dramatically help us to workaround and mitigate the affect on our clients.
I run a software company, I get the reluctance to announce a defect but I believe your customers will thank you for it.
How will this idea be used?
This is a business decision to alert customers so that workarounds can be implemented and affects mitigated when product defects are identified
|What is your industry?||Non-Industry Specific|
|What is the idea priority?||High|
|Link to original RFE|