Watson Campaign Automation Ideas

Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.

Connect with your peers and IBM experts on the Watson Marketing and Commerce Community

Submit ideas for other Watson Customer Engagement Products:

•  Other Watson Marketing solutions
Watson Commerce
Watson Supply Chain

Add SMS Opt Out event in WCA such that it can be subscribed in UBX.

Add SMS Opt Out event in WCA such that it can be subscribed in UBX.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Sep 12 2018
  • Planned for Future Release
How will this idea be used?

Provide visibility of contacts who have Opted-Out of SMS programs.

What is your industry? Professional Services
What is the idea priority? Medium
DeveloperWorks ID
Link to original RFE
  • Attach files
  • Admin
    BIPIN PATEL commented
    October 01, 2018 21:24

    This functionality is on the product roadmap and we hope to deliver in 1H 2019. Thank you for your feedback.

    Bipin Patel

  • Admin
    BIPIN PATEL commented
    21 Jun 21:06

    Opt-out information can be received via subscribing "SMS Interaction" event and then check the "setConsent" field for opt-in and opt-out information.