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Improvements to Perfomance Insights

1) even after sent mails have been deleted, they continue to appear (and to be counted for) in Perfomance Insights. This can distort your perfomance figures. Seems only logical to automatically suppress deleted mails from Perfomance Insights, or to be able to choose if deleted mails should be take taken into consideration or not (by default "off")

 

2) Drag and drop feature for widgets is still quite buggy. Widgets don't always stay in the same place you dropped them earlier.

 

3) The email metric "Delivery rate" is present in the default widget "Delivery KPIs" from the "Email Channel overview" workspace, but this metric can't be added to any other created widget, because it doesn't appear in the list of email metrics to choose from. Seems like a carelessness that can easily be corrected? 

 

4) It would be nice to be able to access a library of predefined widgets when clicking on "menu" > "add widgets" (instead of only showing predefined widgets when the view is created - if those predefined widgets are deleted, they can't easily be added back again)

 

5) Likewise, it would be nice to be able to acces a library of predefined views when clicking on "add view"

 

5) Talking about widgets and views: it would be nice to be able to duplicate views and widgets, and to be able to drag and drop views and widgets from one worskpace to the other. Instead of needing to create exactly the same views / widgets in different workspaces ...

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 22 2018
  • Needs More Information
How will this idea be used?

To get more out of Performance Insights of course.

What is your industry? Other
What is the idea priority? High
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Admin
    Chris Saito commented
    June 27, 2018 00:28

    Hi Jeremy,

    Let me look into #1-3 further and get back to you.

    4. The predefined widgets show some of the more common metrics used in general. Are there any others you think would be useful? The easy addition of these predefined widgets after they've been deleted is an interesting idea.

    5. For Email channel overview, were there any other predefined views you'd recommend beyond MTD overview, MTD program, MTD automated messages, QTD overview?

    Likewise, for Mailing summary, are there other predefined views you'd recommend beyond Today summary, WTD summary, WTD program?

    6. We are working on Sharing Workspaces, but I'm not sure we'll be able to copy and paste individual views and widgets from one workspace to another.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 27, 2018 08:22

    Hi Chris,

     

    4 -5. Let me think some more about predefined widgets and views that may be useful. I'll post a new idea if I find some that are currently missing. It's just that now all predefined views are "timebased" (MTD, QTD, ...).  whereas I modified / renamed those views to "Mailing summary for brand A" or "Mailing summary for target group B" for example.

    I still use the date range to filter those views of course, but I use another perspective as starting point for my views, if you understand what i mean. And it's those kind of other perspectives / starting points that I feel are missing right now.