Watson Campaign Automation Ideas

Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.

Connect with your peers and IBM experts on the Watson Marketing and Commerce Community

Submit ideas for other Watson Customer Engagement Products:

•  Other Watson Marketing solutions
Watson Commerce
Watson Supply Chain

 

Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit WCAIDEAS-I-43 Make a UBX event and/or Audience available in Automated Programs.

Provide a way to join the events tables creates by UBX toolkit Merged

When using UBX to export the events generated by sending email/sms thought WCA programs, it should have a way to uniquely join the opening event (for example) with the send email event. This is important to correctly measure the opening rate, CTR, opt-out, bounces, etc.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Sep 17 2018
  • Planned for Future Release
How will this idea be used?

It is important follow metrics like open rate, CTR etc, to see which communications are working. In the same way cross this information with internal data allow to know which customer received communications and arrived at the of the funnel, something that could only accomplished by exporting this events thought UBX toolkit.

What is your industry? Non-Industry Specific
What is the idea priority? Urgent
DeveloperWorks ID
RTC ID
Link to original RFE
  • Admin
    Diane Bowman commented
    September 24, 2018 01:49

    We agree this is important too! It's on our roadmap, and we will let you know when the work is scheduled.