Watson Campaign Automation Ideas

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Move/Route to another Program

  • It would be great if you can add "Move to Program" touch point to all types of editions. Hence we can able to move contacts from one to other.
  • It would be great, if you can add "starts with" , "ends with" options in UPDATE Profile touch point to all types of editions.
  • After deactivating, the programs should not send any communications until it's activated again.
  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 23 2018
  • Under Consideration
How will this idea be used?
  • It would be great if you can add "Move to Program" touch point to all types of editions. Hence we can able to move contacts from one to other.
  • It would be great, if you can add "starts with" , "ends with" options in UPDATE Profile touch point to all types of editions.
What is your industry? Automotive
What is the idea priority? High
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 25, 2018 18:22

    This would be a great idea and would help our lead workflow a lot! We could exit contacts from the existing program at any decision step, and quickly move them to another. 

  • Admin
    Diane Bowman commented
    October 11, 2018 13:17

    There are three ideas here. So we'd like to split them out so we can track votes for each idea.

    For Route to Program: We agree! This is something we would like to do soon. I'm updating that to Uncommitted Candidate which means I don't have a Planned release yet but it is something we want to do as we continue to iterate in New Programs.

    Rules for Update Profile- Starts with option. Great idea! I'll split this out to see what others think.

    As for sends after a program is deactivated, once a mailing is schedule to send it moves on. We have heard this request though and will need to research to see what's possible.