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Removal from suppression list when re-opt in

If a contact has unsubscribed, they are added onto the suppression list - however, if that contact chooses to sign-up again via a newsletter sign-up form in the future, they are re-opted back into the database - but remain on the suppression list.  It would be great if they can automatically be removed from the suppression list also, to allow them to receive emails again.  Currently there is no auto method for someone to remove themselves from a suppression list.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Sep 25 2018
  • Under Consideration
How will this idea be used?

Allow contacts to re-opt in by removing them from suppression list, if they choose to sign-up for newsletters again.

What is your industry? Travel & Transportation
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Admin
    Zack Bazemore commented
    November 13, 2018 02:40

    Thanks for the idea! We can research this idea to see what it would take and will continue to watch the votes to help us prioritize.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    02 Jan 21:36

    This would be fabulous. We're currently navigating this scenario and the option appears to be making opt-out status a field in the database.  We're not fans of this due to the potential of inadvertently sending email to opted out contacts. We would much prefer the safety of having them on the master suppression list, with a mechanism that automatically removes their email address from the suppression list  if they opt back in.