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Send Event trigger messages within particular time window in Automation Program

When we send the location trigger mobile notifications, we configure the location event as an entry condition in the Automation Program. At the same time, even we set the particular time window such as between 9:00 and 19:00, the setting is ignored. We cannot set the active time window for the event trigger messages in the Automation Program.

Client basically send O2O messages based on the users' location trigger. If the messages has been sent out while the stores are not opened eg. 19:00-9:00, users feel uneasy to receiving such unwanted notification.

Could you add the function to send event trigger messages in particular time window in the Automation Program?

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Sep 27 2018
  • Uncommitted Candidate
How will this idea be used?

When we send the location trigger mobile notifications, we configure the location event as an entry condition in the Automation Program. At the same time, even we set the particular time window such as between 9:00 and 19:00, the setting is ignored. We cannot set the active time window for the event trigger messages in the Automation Program.

Client basically send O2O messages based on the users' location trigger. If the messages has been sent out while the stores are not opened eg. 19:00-9:00, users feel uneasy to receiving such unwanted notification.

Could you add the function to send event trigger messages in particular time window in the Automation Program?

What is your industry? Retail
What is the idea priority? High
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Admin
    Diane Bowman commented
    September 28, 2018 13:29

    We agree this is important too! It's on our roadmap, and we will let you know when the work is scheduled.


  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    October 03, 2018 01:45

    Diane, thanks! This is fatal using the location triggered messages, and it is great to know it is on the roadmap. A client hope to use this feature for the big sales in this December. Could it be possible?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    January 30, 2019 02:25

     Hi Diane, We have same request from the big restaurant chain client. This is a blocker using DLA. Could you consider to implement this feature soon?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    February 02, 2019 15:25

    Mr. Diane
    My customers also have a request to send coupons to people in that area at a certain time. If this is not possible, the customer will not purchase WCA. Please implement this function as soon as possible.