Watson Campaign Automation Ideas

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit WCAIDEAS-I-106 Export all contacts from new program builder.

Program Export - To SFTP and Timeframes Merged

At the moment, for Classic Programs (which we use heavily) you can only export Direct Mail and Telesales files via email either Daily, Weekly, etc. at hourly brackets.

It would be great if:

 

1) There could be an option to export the file to the Watson SFTP so that our suppliers could access these instead of having to go through an email.

 

2) It would also be useful if the time frames for export of files could be HH:MM instead of just HH:00. For example, being able to export something at 15:30 instead of 15:00 (especially since we have been facing several delays with leads entering our programs and thus missing the 15:00 scheduled export by 20 minutes! P.s. this is an open case with IBM).

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Oct 23 2018
  • Planned for Future Release
How will this idea be used?

As above.

What is your industry? Retail
What is the idea priority? High
DeveloperWorks ID
RTC ID
Link to original RFE
  • Admin
    Diane Bowman commented
    October 26, 2018 13:38

    We agree ! I am merging this idea with others around the contact level export functions that we plan to add to New Programs in the near future. Its on our roadmap for 2019.