Acoustic Campaign Ideas

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Make a UBX event and/or Audience available in Automated Programs

Make a UBX event available in Automated Programs so that we can make 3rd party apps deeper integrated within WCA. For Example, we could have a customer get to a point in the automation which moves customers to follow on campaign in Hootsuite.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 24 2018
  • Planned for Future Release
How will this idea be used?

To help users target their customers in what ever channel they are using and to build a better ecosystem for users.

What is your industry? Other
What is the idea priority? Medium
DeveloperWorks ID
Link to original RFE
  • Attach files
  • Admin
    Diane Bowman commented
    July 02, 2018 19:41

    We agree this is a great idea! It's on our roadmap, and we will let you know when the work is scheduled.

  • Admin
    Diane Bowman commented
    April 27, 2019 15:40

    We are starting our research for this idea.Pls share additional use cases with us!

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    April 28, 2019 21:30

    Imagine the company wants to work on acquisition and has published a post in FB where customers who fill in the form participate in a draw.

    The customers interested on that may have clicked on the post and submitted a landing page to participate in the draw.

    Those customers are in a program that publishes a second post addressed to them where they are notified about the results of the draw.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    April 29, 2019 19:06

    This would be very useful for integrations with legacy and internally developed systems. For instance, updating a customer database or a POS system as a UBX program step.

  • Admin
    Diane Bowman commented
    26 Feb 18:25

    Can you tell us more about what data you would need to send? How many profile fields? once set in Exchange, would you need to be able to change the selected and previously mapped fields? Have you tried using a query, built in Campaign, using "has been in Program x today) plus other criteria or profile update value change and then selecting that query in your Exchange endpoint/audience setup?