Watson Campaign Automation Ideas

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Enable Import Update as an opt in event for entry into a Program

We would like the ability to be able to trigger emails instantly via a program when contacts are imported into the database via ImportUpdate.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Oct 26 2018
  • Already exists
How will this idea be used?

We regularly import data into WCA through recurring uploads.  We would like to be able to send emails to these records instantly via a program.  However if we set the entry criteria in a program to be an event when 'a new contact opts in to the database', none of the loaded records are recognised as opt in events.

Currently opt in events are only classed by WCA  as manual entries or records added via the api.

At the moment we have set the entry criteria of the programs to look for 'new contacts continuously when the program is active' but this seems to poll intermittently rather than trigger emails instantly.

What is your industry? Professional Services
What is the idea priority? Urgent
DeveloperWorks ID
Link to original RFE