Watson Campaign Automation Ideas
Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
Submit ideas for other Watson Customer Engagement Products:
• Other Watson Marketing solutions
• Watson Commerce
• Watson Supply Chain
Our organization routinely finds 3-5 bugs or product issues with WCA per year. This means that we have to submit a support case which is charged as part of our contract. In effect, users are being charged and penalized to report platform issues.
How will this idea be used?
An incentive driven program to help find and communicate bugs will encourage users to report issues more frequently, while not penalizing them for reporting the issue in the first place.
|What is your industry?||Insurance|
|What is the idea priority?||High|
|Link to original RFE|