Acoustic Campaign Ideas


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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit WCAIDEAS-I-43 Make a UBX event and/or Audience available in Automated Programs.

Offer support for social messaging and bots Merged

Why

So that I (and other digital marketers) can build campaigns that exploit the high reach and low saturation of social messaging in the context of other channels such as email, sms and push.

Who

Marketers who are interested in a central platform for managing "omni-channel" campaigns that include social messaging.

How

Leveraging the Facebook, Twitter, and LinkedIn APIs.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Nov 10 2018
  • Planned for Future Release
Watson Campaign Automation / Automated Messages / Programs
How will this idea be used?

When building an automated program (perhaps for new customer onboarding) we would give them the option to interact with social chatbots for routine service and product questions. Leveraging Watson of course.

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What is your industry? Other
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    5 Dec, 2018 09:19pm

    Thanks for the idea!  We will research this and post updates on the status here, as well as watch the votes for prioritzation.

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