Watson Campaign Automation Ideas
Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
Connect with your peers and IBM experts on the Watson Marketing and Commerce Community
Submit ideas for other Watson Customer Engagement Products:
• Other Watson Marketing solutions
• Watson Commerce
• Watson Supply Chain
Why
So that I (and other digital marketers) can build campaigns that exploit the high reach and low saturation of social messaging in the context of other channels such as email, sms and push.
Who
Marketers who are interested in a central platform for managing "omni-channel" campaigns that include social messaging.
How
Leveraging the Facebook, Twitter, and LinkedIn APIs.
How will this idea be used?
When building an automated program (perhaps for new customer onboarding) we would give them the option to interact with social chatbots for routine service and product questions. Leveraging Watson of course. |
|
What is your industry? | Other |
What is the idea priority? | Medium |
DeveloperWorks ID | |
RTC ID | |
Link to original RFE |
Thanks for the idea! We will research this and post updates on the status here, as well as watch the votes for prioritzation.
Attachments Open full size