Watson Campaign Automation Ideas

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Offer support for social messaging and bots

Why

So that I (and other digital marketers) can build campaigns that exploit the high reach and low saturation of social messaging in the context of other channels such as email, sms and push.

Who

Marketers who are interested in a central platform for managing "omni-channel" campaigns that include social messaging.

How

Leveraging the Facebook, Twitter, and LinkedIn APIs.

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  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Nov 10 2018
  • Under Consideration
Watson Campaign Automation / Automated Messages / Programs
How will this idea be used?

When building an automated program (perhaps for new customer onboarding) we would give them the option to interact with social chatbots for routine service and product questions. Leveraging Watson of course.

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What is your industry? Other
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Admin
    Diane Bowman commented
    December 05, 2018 21:19

    Thanks for the idea!  We will research this and post updates on the status here, as well as watch the votes for prioritzation.

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