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Ability to have a physical copy of email that is sent out of WCA other than just bcc

At the moment the only way to get a copy of an email sent out of WCA is by enabling BCC.  Therefore in the situation whereby you have thousands of emails sent, you would need to have a mailbox that could accept copies of every single email that could run in 100's of thousands or even millions, that is impractical to maintain.

 

WCA should have the option of extracting a fully formed copy of an email, either out to the FTP site, or to 3rd party tool.   This would be useful for situations whereby, for compliance reasons, a version of the actual email sent to a person at a particular moment is time is needed.  

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Nov 12 2018
  • Needs review
How will this idea be used?

In the situation whereby there is regulatory or compliancy requirement to keep a physical copy of communications sent to an individual, this will provide a easy mechanism for the fully formed email to be stored and/or archived, ensuring adherence with the relevant regulations

What is your industry? Banking
What is the idea priority? High
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