Watson Campaign Automation Ideas
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At the moment the only way to get a copy of an email sent out of WCA is by enabling BCC. Therefore in the situation whereby you have thousands of emails sent, you would need to have a mailbox that could accept copies of every single email that could run in 100's of thousands or even millions, that is impractical to maintain.
WCA should have the option of extracting a fully formed copy of an email, either out to the FTP site, or to 3rd party tool. This would be useful for situations whereby, for compliance reasons, a version of the actual email sent to a person at a particular moment is time is needed.
How will this idea be used?
In the situation whereby there is regulatory or compliancy requirement to keep a physical copy of communications sent to an individual, this will provide a easy mechanism for the fully formed email to be stored and/or archived, ensuring adherence with the relevant regulations
|What is your industry?||Banking|
|What is the idea priority?||High|
|Link to original RFE|