Acoustic Campaign Ideas


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Copy, Paste or multiple delete in new programs UI

Hi, many times I use the same criteria into differents tracks into a program so it very usefull the posibilty to copy / paste decision points, or update profile. Also is very useful the capacity to delete various objects at the same time.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 25 2018
  • Planned for Future Release
How will this idea be used?

To get more Facility to develop a program

What is your industry? Professional Services
What is the idea priority? High
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Admin
    Diane Bowman commented
    April 26, 2019 17:52

    This idea was merged. We are researching the ability to delete objects once a program has been active. We'd like to know what you would want to do with any contacts that might be active/waiting for that object?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    April 26, 2019 18:07

    Ok, My original idea was delete various items at the same time previusly that the program is activated, today you must delete each one. But will be great the posiility to delete used items too. I think that get an alert that the item have contacts waiting and will moved to exit if continue is ok (maybe is necesary to know who they are, other Idea)

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    April 29, 2019 06:42

    Hello,

    at least for my use case, there should be the options to remove the contacts from the program and to move them ad hoc to other paths based on individual criteria - similar to a decision point.

  • Admin
    Diane Bowman commented
    June 19, 2019 20:23

    We agree, we will likely do delete in two phases. First to allow deletion, and then to provide an ability to move any contacts that may be there to another location. Some workarounds in the meantime are you can disconnect an object from the flow, add an exit and let then drain out or add a redirect to that object to send them to another path. For copy, we have this on our list as well. Today you can copy a whole program, but not individual objects yet in the new canvas.