Acoustic Campaign Ideas

The Acoustic Ideas portal has moved! Please sign up for our new Ideas portal and submit your suggestions at

Bring back drill down reporting capabilities

In the older single mailing reports we could drill down to the raw data. This is missing in the newer reports and looks to be made inaccessible to orgs setup after this month. 

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Dec 5 2018
  • Declined
How will this idea be used?

This was a very useful feature in the classic reports and it would be a shame to lose it. 

What is your industry? Professional Services
What is the idea priority? Medium
DeveloperWorks ID
Link to original RFE
  • Attach files
  • Admin
    Maddy Devetski commented
    December 05, 2018 20:04

    Hi Maree!

    Most of the old reporting capabilities are still in the New WCA User Experience. Single Mailing Reports are available under the following tab journey: Reporting> Reports Center or Other Reports. Bringing the capabilities from Classic Reporting into Performance Insights is on the roadmap.

    Please let me know if this helps, or if you have any other questions. Attached is a picture of the tab Single Mailing reports should be under. 

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    December 05, 2018 23:33

    Hi, thanks for the reply. I’m aware the reports are still there now but I read in the knowledge base that orgs provisioned after November would not have access to these older reports? Is that not the case? 




  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    December 12, 2018 08:46

    Hi there, could I get an update on the below to confirm my query? Thanks 

  • Admin
    Maddy Devetski commented
    December 12, 2018 16:22

    Hi Maree,

    Just following up. You should still have access to old reports, even if your org is provisioned after November. Please let me know if you no longer have access. Is there any way to direct me to the knowledge base article you received this information from? Just want to make sure this information is correct. 



  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    December 13, 2018 08:51

    Hi Maddy, thanks for confirming. I went back to check and can't find the reference but did find a mention of web tracking in single mailing reports not being available after Nov 2016 so I'm going to assume I have misread that comment since I can't find any other reference. Thanks for confirming and that's great news that we aren't going to lose that feature after all. :) 

  • Admin
    Maddy Devetski commented
    December 13, 2018 14:57

    No worries! We will keep you updated if anything changes.