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Update autoresponder setup

Currently to set a autoresponder for people replying to an email you have to automate the template and select this in organisation settings for the email response settings against the domain.When automating the mailing and selecting the custom option on the final screen the total database size is highlighted in red even though the automated mailing will only be sent on a custom trigger. This is not a great user experience and misleading as it looks like it will be sent to the database contacts even though custom was selected. It would be good to remove the setup of having to automate the mailing template and simply be able to select a mailing template at which stage it effectively takes a snapshot of the template at that time. 

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  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Dec 13 2018
  • Under Consideration
Watson Campaign Automation / Automated Messages / Email
How will this idea be used?

UX improvement

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What is your industry? Non-Industry Specific
What is the idea priority? High
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