Acoustic Campaign Ideas
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We have a single client that uses partitions within IBM Campaign to separate their data by country for regulatory compliance and ensure data protection and access controls. We've recently proposed utilising WCA to deliver their communications, but according to the Campaign V11 Engage Integration Guide document, there must be a one to one relationship between a Campaign Partition and a WCA Org. We currently support 9 different partitions, which would require 9 Orgs, 9 UBX instances, and duplication/replication of edm templates/Programs, etc across the Orgs. Ongoing maintenance of this would be unfeasible.
My request is to be able to associate a single WCA Org with multiple IBM Campaign Partitions to enable us to deliver all comms for our client from one single Org.
How will this idea be used?
As a Campaign Manager I want to be able to manage multiple partitions within IBM Campaign and execute communications for those partitions via a single WCA Org so that I can manage communications and contact fatigue whilst obtaining consistency across message templates, programs and reporting by removing duplication of effort and ongoing maintenance.
|What is your industry?||Marketing & Public Opinion Research|
|What is the idea priority?||High|
|Link to original RFE|