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Associate a Single WCA Org to multi-partitioned IBM Campaign

We have a single client that uses partitions within IBM Campaign to separate their data by country for regulatory compliance and ensure data protection and access controls. We've recently proposed utilising WCA to deliver their communications, but according to the Campaign V11 Engage Integration Guide document, there must be a one to one relationship between a Campaign Partition and a WCA Org. We currently support 9 different partitions, which would require 9 Orgs, 9 UBX instances, and duplication/replication of edm templates/Programs, etc across the Orgs. Ongoing maintenance of this would be unfeasible. 

My request is to be able to associate a single WCA Org with multiple IBM Campaign Partitions to enable us to deliver all comms for our client from one single Org.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Dec 13 2018
  • Needs review
How will this idea be used?

As a Campaign Manager I want to be able to manage multiple partitions within IBM Campaign and execute communications for those partitions via a single WCA Org so that I can manage communications and contact fatigue whilst obtaining consistency across message templates, programs and reporting by removing duplication of effort and ongoing maintenance.  

What is your industry? Marketing & Public Opinion Research
What is the idea priority? High
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Link to original RFE
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    16 Jan, 2019 05:24pm

    I would love this partitioning and have instances only certain people can access--would make things much easier!