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End date of the automated groups

When we set the end date of the automated groups, it actually end the day before the end date set. We found the knowledge center article but it is confused. Could you change the description of the menu?

https://www.ibm.com/support/knowledgecenter/SSWU4L/Automation/imc_Automation/Automation_q_a_watson_assistant/What_happens_when_a_Program_is_set_to_en177.html

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  • Dec 17 2018
  • Declined
How will this idea be used?

When we set the end date of the automated groups, it actually end the day before the end date set. We found the knowledge center article but it is confused. Could you change the description of the menu?

https://www.ibm.com/support/knowledgecenter/SSWU4L/Automation/imc_Automation/Automation_q_a_watson_assistant/What_happens_when_a_Program_is_set_to_en177.html

What is your industry? Retail
What is the idea priority? Low
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  • Admin
    Diane Bowman commented
    December 19, 2018 20:20

    The article referenced is for Programs, where users can set an End Date that follows the rule outlined in the article which is the program will stop at midnight the day before. Automated message groups has a Completion date which may be the same, though I will confirm and ask our Documentation team to add that to the Automated Message groups articles.

  • Admin
    Diane Bowman commented
    December 19, 2018 21:28

    I was able to confirm that yes like Programs, Automated Message groups Completion date stops the group at midnight the day prior so that it is a Completed state on the date entered. I have alerted documentation to add this information into the knowledgecenter.

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    Guest commented
    January 03, 2019 20:23