Acoustic Campaign Ideas

Submit new product ideas for Acoustic Campaign, Real-time Personalization, Content and Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit WCAIDEAS-I-706 Access contact status in the new program interface.

Verify contacts entered in New Program Experience Merged

In the classic programs Current Contact Status is available and it shows if a certain contact has entered the program. Seems in NPE, that functionality was lost. Would you consider adding that back in in the NPE?

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 25 2018
  • Planned for Future Release
How will this idea be used?

It helps me confirm a contact entered a program and what tracks/steps they were routed too. If you have a Sync to CRM step, it's also a good way to confirm that contact entered that step and was sync'd to CRM.

What is your industry? Media & Entertainment
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 27, 2018 16:38

    I've heard this is coming by end of year...

  • Admin
    Diane Bowman commented
    July 27, 2018 22:24

    We agree! This is an item that we are researching as we continue to iterate on the new counts that are now displayed, as well as working on feature parity and improvements both this year and continuing into next year.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    February 05, 2019 19:13

    I agree.  I would like to see similar functionality added to the NPE/Canvas as classic Programs that allowed you to view Current Contact Status > Find Contact.  We used this functionality a lot!  Thanks!

  • Admin
    Diane Bowman commented
    September 25, 2019 12:51

    We are researching a Find a contact option for the programs canvas. Work to begin in Q4 2019 with targeted delivery end of Q4.