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Request to review UX/navigation limitations in 'new experience' WCA

When opening a second session of the 'new experience' from the mailings/templates/data areas of the tool (by right-click>open link in new tab/window), the the top-nav and ribbon-nav don’t display in second session.

In the classic experience the ability to right-click and open new tab/window with full navigation functionality helped create efficiencies in workflow (it offered a convenient way to navigate to and check other mailings, templates, data jobs etc without having to navigate away from or save progress in the existing session).

 

(The attached screenshot shows the missing top-nav and ribbon-nav)

 

UPDATE 16 Jan 2019:

The issues our team were experiencing when opening multiple browser tabs or windows appear to have been fixed - full navigation is now present and working when additional sessions are opened.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 2 2019
  • Delivered
How will this idea be used?

This idea will improve UX and help speed up workflow.

What is your industry? Retail
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    09 Jan 04:40

    A temporary workaround we've found to this is to duplicate the tab and then navigate away. Definitely not efficient, but it works.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    09 Jan 18:41

    In addition, we no longer have the ability to link coworkers to a speciifc query or template, because the URL stays the same. We have to say "The template is named 'x' and it's in 'y' folder", incredibly inefficient. 

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    16 Jan 11:49

    Update from the original poster: This issues our team were experiencing when opening multiple browser tabs or windows appear to have been fixed - full navigation is now present and working when additional sessions are opened.

  • Admin
    Beth White commented
    08 Mar 21:07

    HI David,

    Thank you for your update.  Marking this as delivered - even though it was delivered early January.  Catching up on all the ideas submission on the navigation itself today.