Watson Campaign Automation Ideas

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Any Email Click Lead Scoring

When setting up a lead scoring model, right now we are unable to set up a single score for each email click. In order to score email clicks we must pull in each individual email. Is there a way we can make the lead scoring rule to be "Each time the contact > Clicked in an email > Any email", similar to how you can set up the rule for opening any email? Remembering to add each email to the scoring rule after each send is one unnecessary step that 

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 17 2019
  • Duplicate
How will this idea be used?

No all email clicks need their own score. This will be used in order to track clicks without needing to pull in each individual email to the scoring rule. Since some lead scoring strategies come into play, after planning  In addition, if there are links that need to be scored higher, those could be added individually as it's set up now.

What is your industry? Construction / Architecture / Engineering
What is the idea priority? Medium
DeveloperWorks ID
Link to original RFE