Acoustic Campaign Ideas


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Link a Seed Lists to one contact List or one communication

Be abble to link a Seed Lists (Liste piège in French) to one contact List or one communication and not only database

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 29 2019
  • Needs More Information
How will this idea be used?

Users need to send a systematic copy of email to different people depending on the communication.

What is your industry? Insurance
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Admin
    Beth White commented
    June 19, 2019 21:18

    Hi!

    Thank you for the idea submission.

    You can currently connect a seed list to a database and a query.

    Details on seed lists: https://www.ibm.com/support/knowledgecenter/en/SSWU4L/Data/imc_Data/Data_q_a_watson_assistant/Seed_Lists.html

    Details on database connection: https://www.ibm.com/support/knowledgecenter/en/SSWU4L/Data/imc_Data/Data_q_a_watson_assistant/Attach_a_Seed_List_to_a_specific_databas208.html

    Just confirming that your end goal is expressly for contact lists.

    (BTW as a work around you could generate a query that calls the contact list and thus attaches your seed list.)

    Thank you,

    Beth

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 20, 2019 11:51

    Hi Beth!

    I believe this was submitted by the APICIL team for which the work around isn't, if I'm not mistaken, as straight forward as they are triggering the sends from Unica / HCL Campaign.

    Having it as an option for the Contact List would require a one time setup where as with the Query workaround, I don't think you can select the corresponding Query directly from Unica Campaign but if that's the case then that would be great as well!

    Thank you

    Mickael

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 01, 2019 08:02

    Yes, clients using unica send contact list across so good to be able to set without having to then build a query separately. Also if you could just have a mailing parameter when triggering the send from Unica that would also be ideal. It would also be great to have the ability to choose multiple different seed list at the mailing level in the send experience. 

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    November 14, 2019 15:01

    Hi, we are also facing this issue with a Unica integration whereby a single  multi-region database is required in order to make use of SMS and Mobile push channels across all contacts but this means that Seed lists are now a problem. The only way around this we can currently see within Acoustic is to create a query based on the contact list uploaded from Unica. This removes the ability to automate sends from Unica so is not an ideal solution. Could you please advise on the status of this idea? We agree that either being able to select the seed list at the mailing template level or being able to assign the seed list to the Contact List level.