Watson Campaign Automation Ideas

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Don't let the system disconnect while working on it

One of the limitations with New User Interface is that if you are working on multiple tabs within WCA and if the first main tab left idle for more than 55 minutes then the users logs out in 1 hour time from other tabs as well.

So it doesn't matter whether i'm working on other tabs or not, it will disconnects all of them.

My suggestion: check if there is an activity in ANY of the tabs that are running the system.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Feb 6 2019
  • Is a defect
How will this idea be used?

This will prevent disconnections while working with multiple tabs.

What is your industry? Telecommunications
What is the idea priority? High
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Admin
    Beth White commented
    11 Mar 17:59

    Hi,  The system does look at any tab that you have open. If this is something that you continue to experience please contact customer support.  The length of time that you have is a 2 hour session of inactivity. Then your session will be closed if you don't respond to the session activity question.