Watson Campaign Automation Ideas

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Merged idea

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Toggle Automation Program Status API call Merged

Add an API call to activate/deactivate an automation program. 

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Feb 10 2019
  • Under Consideration
How will this idea be used?

Allow for automation programs to be controlled through API.

We have a client who requires an automation program to run from 9am - 7pm every day except for on Mondays. Currently we have to manually log in every Sunday after 7pm and deactivate the program. Then manually log in after 7pm on Monday evening to reactivate the program.

This relies on manual intervention which means there is a risk that it can be forgotten. 

By having an API call to activate or deactivate the program we would be able to create a simple automation to trigger the API call at the right time and not need to worry about any risk of human error.

What is your industry? Professional Services
What is the idea priority? High
DeveloperWorks ID
Link to original RFE
  • Admin
    Diane Bowman commented
    20 Feb 23:29

    Would having the capability within the programs settings, Send windows setting to be able to set specific days (not just only on weekdays) and time windows meet this need rather than an API call?  We have similar requests, including ability to set holidays

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    20 Feb 23:36

    Having the ability to set the program days and frequency would achieve the same result yes. Similar to how you can select when automated reports run and their frequency. This would also allow for non technical users to limit when programs run so is probably a better end result than the API.

  • Admin
    Diane Bowman commented
    11 Mar 02:10

    Thank you Gian! We have similar requests around send windows that I will merge this idea with.