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Survey Connector survey list pulldown to show Survey Monkey survey Titles not Names

Re. the naming of the Survey Monkey surveys in the Survey Connector 'Survey List' pulldown. I was searching for the Survey TITLE rather than the Survey NAME cos TITLE is what shows up in the listing of "My Surveys" in Survey Monkey. Would seem more intuitive to use TITLE to search on the 'Survey List' pulldown.

In screenshot example attached I was searching for survey beginning with 'Agents...' because that what shows in my listing of "My Surveys" in Survey Monkey, i.e. it shows Survey TITLES in the Survey Monkey list. The survey would not populate because my survey NAME is actually 'Customer Service Survey'. I wasted a ton of time (both mine and IBM Support) trying to figure out why my survey was not showing up in the list of surveys.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Feb 21 2019
  • Already exists
How will this idea be used?

This is a suggestion to make the Connector interface more intuitive for users.

What is your industry? Telecommunications
What is the idea priority? Low
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Admin
    Sunny Chae commented
    June 26, 2019 22:12

    Hi Fiona,

    We currently do show survey titles in the Survey Connector drop down.

    My guess is that there was a timing issue when you either created the survey or changed the title after refreshing the survey connector page.

    The survey connector only shows a list of survey titles from the moment it is opened so make sure you refresh or reopen the page after creating a new survey!

    If you are still having problems with this, please let me know.

    -Sunny