Acoustic Campaign Ideas
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We are forever pushing the boundaries of the new programs and across 2 brands for one of my clients, programs are in place that have hit the maximum 100 object limit.
The programs are complex and the criteria to meet each path are tight, to ensure that contacts follow the appropriate journey.
Every now and again, issues can take place and customers may sit at an evaluation point, but it is sometimes extremely difficult, or impossible to identify who is affected.
To remedy this, it would be great if we could click on the affected step in the journey and export a list of affected contacts. We could then look into why they do not qualify to progress in the journey and fix the data or update the logic in the program to cater for the previously unidentified criteria.
How will this idea be used?
To help resolve scenarios where contacts cannot progress in a program, thus potentially saving revenue and identifying issues as quickly and early on as possible.
|What is your industry?||Retail|
|What is the idea priority?||High|
|Link to original RFE|