Watson Campaign Automation Ideas
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This idea has been merged into another idea. To comment or vote on this idea, please visit WCAIDEAS-I-13 Within Programs Have that ability to set wait times of minutes and hours, rather than just days, months and weeks.
Currently, for a triggered campaign, the timing for triggers only allows for daily, weekly monthly.
It would be extremely beneficial if we could set the trigger interval to hourly.
This is critical for fast-paced industry's where they need triggered campaigns to activate more regularly.
We have a travel agent client, who has shown that their target audience would need to be reminded 60 minutes after abandoning their cart.
Please can IBM work on adjusting this interval time to hourly
How will this idea be used?
Triggered campaigns need to have 1 hour intervals for Cart Abandonment programs.
The industry is so fast paced, an abandon cart email needs to be sent within a hour of abandoning their cart, otherwise they will be lost entirely.
|What is your industry?||Travel & Transportation|
|What is the idea priority?||High|
|Link to original RFE|